Customer Service - Surprise and Delight

Works every time.

Always chomping on something.  He's prepared to create his own soother out of whatever he can find.
Below: Just before the famous Mac WWF body slam.  The wee bear cub will roll about and tackle you on the carpet for hours with you if you are willing.

I see London, I see France, I see Mackinley's ...nappy cover.  The guys is pretty wee for 13 months.  His 12-18month range is drooping.